Cookies Policy

Last updated: November 08, 2025

About Cookies

This Cookies Policy explains how ProMax Team ("we," "us," or "our") uses cookies and similar tracking technologies when you visit or use our construction management platform.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

Cookies allow websites to:

  • Remember your preferences and settings
  • Keep you logged in during your session
  • Analyze how you use the website
  • Deliver personalized content and advertisements
  • Improve website performance and security

2. Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are required for the platform to function properly. Without these cookies, services you have requested cannot be provided.

Examples:

  • Authentication cookies: Keep you logged in and remember your session
  • Security cookies: Detect authentication abuse and protect your account
  • Load balancing cookies: Distribute traffic efficiently across our servers
  • CSRF tokens: Prevent cross-site request forgery attacks

Duration: Session (deleted when you close your browser) or up to 1 year

Functional Cookies (Preference)

These cookies remember your preferences and choices to provide enhanced, personalized features.

Examples:

  • Language preferences: Remember your chosen language
  • UI settings: Remember dashboard layout preferences
  • Timezone settings: Display times in your local timezone
  • Theme preferences: Remember dark/light mode selection

Duration: Up to 2 years

Analytics Cookies (Performance)

These cookies help us understand how visitors use ProMax Team, allowing us to improve our service.

Examples:

  • Google Analytics: Track page views, user behavior, and traffic sources
  • Performance monitoring: Measure page load times and identify errors
  • Feature usage: Understand which features are most popular
  • User journey: Analyze navigation patterns and user flows

Duration: Up to 2 years

Note: Data collected is anonymized and aggregated.

Marketing Cookies (Targeting/Advertising)

These cookies are used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

Examples:

  • Ad network cookies: Deliver targeted advertisements on third-party websites
  • Retargeting pixels: Show you relevant ads based on pages you've visited
  • Social media pixels: Facebook, LinkedIn tracking for ad campaigns
  • Conversion tracking: Measure effectiveness of marketing campaigns

Duration: Up to 2 years

Note: You can opt out of these cookies. See "Managing Cookies" below.

3. Third-Party Cookies

We use services from trusted third parties that may set their own cookies. These include:

Google Analytics

Web analytics to understand user behavior and improve our service.

Google Privacy Policy →

Stripe

Payment processing for subscriptions and transactions.

Stripe Privacy Policy →

Intercom / Live Chat

Customer support and messaging platform.

Enables live chat support and in-app messaging.

Cloudflare

Content delivery network and DDoS protection.

Cloudflare Privacy Policy →

4. How We Use Cookies

We use cookies for the following purposes:

Authentication and Security

  • Keep you logged in during your session
  • Remember your login preferences
  • Protect against fraudulent activity and unauthorized access
  • Secure communication between your browser and our servers

Personalization

  • Remember your project preferences and settings
  • Display content in your preferred language
  • Customize your dashboard layout
  • Save your filter and search preferences

Performance and Analytics

  • Understand how users interact with our platform
  • Identify and fix technical issues
  • Measure page load times and optimize performance
  • Analyze feature usage to guide product development

Marketing and Communication

  • Deliver relevant product updates and announcements
  • Measure effectiveness of email campaigns
  • Show you relevant advertisements
  • Track conversion rates from marketing efforts

5. Managing Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies (note: this may affect functionality)
  • Delete all cookies when you close your browser

⚠️ Important Note

Blocking or deleting essential cookies will prevent you from using ProMax Team. Some features may not work properly if you disable functional or performance cookies.

Browser-Specific Instructions

Google Chrome

Settings → Privacy and security → Cookies and other site data

Chrome Help →
Mozilla Firefox

Settings → Privacy & Security → Cookies and Site Data

Firefox Help →
Safari

Preferences → Privacy → Manage Website Data

Safari Help →
Microsoft Edge

Settings → Cookies and site permissions → Manage and delete cookies

Edge Help →

Opt-Out of Analytics

To opt out of Google Analytics tracking across all websites:

Opt-Out of Targeted Advertising

To opt out of interest-based advertising:

6. Mobile Applications

Our mobile apps may use similar tracking technologies to cookies, including:

  • Device identifiers: Unique identifiers for your mobile device
  • SDK trackers: Third-party software development kits for analytics
  • Local storage: Data stored on your device for app functionality

You can control mobile tracking through your device settings:

  • iOS: Settings → Privacy → Tracking → Request Apps Not to Track
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

7. Changes to This Policy

We may update this Cookies Policy from time to time to reflect:

  • Changes in how we use cookies
  • New cookie technologies
  • Changes in legal requirements
  • Improvements to our services

We will notify you of significant changes by:

  • Updating the "Last updated" date at the top of this policy
  • Posting a notice on our website
  • Sending an email to registered users (for material changes)

8. More Information

For more information about cookies and online privacy, visit:

9. Contact Us

If you have questions about our use of cookies, please contact us:

© 2025 Brixel LTD. All rights reserved. ProMax Team is a product of Brixel LTD. By continuing to use ProMax Team, you consent to our use of cookies as described in this policy.